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@media(max-width:1200px){.sidebar{width:226px;flex-basis:226px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.content{padding:25px}.topbar{padding:0 24px}.grid-main{grid-template-columns:1.6fr 1fr}.section-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:880px){.sidebar{width:77px;flex-basis:77px}.brand{padding:23px 18px;justify-content:center}.brand-title,.brand-sub,.sidebar .nav-label,.nav-item span,.nav-count,.sidebar-help,.sidebar-copy{display:none}.sidebar-scroll{padding:19px 11px}.nav-item{justify-content:center;padding:13px}.sidebar-footer{padding:15px}.grid-main{grid-template-columns:1fr}.login-page{grid-template-columns:1fr}.login-left{min-height:auto;padding:30px;display:none}.login-right{min-height:100vh}.section-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:640px){body{font-size:13px}.sidebar{display:none}.main{padding-bottom:60px}.topbar{height:65px;padding:0 16px}.topbar .search-container{display:none}.user-pill{padding-left:0;border:0}.user-name,.user-role{display:none}.top-actions{gap:4px}.topbar:before{content:'Ornate ServiceDesk';font-weight:850;letter-spacing:-.5px;font-size:16px;color:#17364b}.content{padding:21px 14px 55px}.pagehead{align-items:flex-start;margin-bottom:20px}.page-title{font-size:23px}.pagehead .subtitle{font-size:11px}.pagehead .btn{min-height:35px;padding:0 10px;font-size:11px}.stats-grid{gap:10px;margin-bottom:13px}.stat-card{padding:16px;min-height:120px}.stat-number{font-size:27px;margin-top:16px}.stat-caption{font-size:11px}.stat-icon{width:29px;height:29px}.panel-head{padding:15px}.table th,.table td{padding:13px 11px}.chart-wrap{padding:17px}.panel{margin-bottom:14px}.section-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.form-group.wide{grid-column:auto}.modal-overlay{padding:8px;align-items:flex-end}.modal{border-radius:17px 17px 0 0;max-height:95vh}.modal-header,.modal-body{padding:18px}.modal-actions{padding:14px 18px}.drawer-header,.drawer-body{padding:20px}.toolbar{align-items:stretch}.filter-set{width:100%;display:grid;grid-template-columns:1fr 1fr}.filter{min-width:0}.compact-search{width:100%}.settings-grid{grid-template-columns:1fr}.login-right{padding:22px}.mobile-nav{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;bottom:0;left:0;right:0;background:#fff;border-top:1px solid #e5edf2;z-index:45;padding:6px 0 max(7px,env(safe-area-inset-bottom));box-shadow:0 -5px 20px #1a34510a}.mobile-nav button{border:0;background:transparent;display:flex;flex-direction:column;align-items:center;gap:4px;color:#90a2ae;font-size:9px;font-weight:750;padding:7px 0}.mobile-nav button.active{color:#cf333e}.mobile-show{display:block}.demo-ribbon{font-size:10px;padding:8px 14px;line-height:1.4}.slapanel{align-items:flex-start}}
/* Ornate Own-Client edition: keeps the original navy/white/red visual language. */
.own-login-right{display:flex;flex-direction:column;background:#fff}.own-login-wrap{width:min(465px,calc(100% - 52px));margin:auto}.own-mobile-logo{display:none}.own-form{display:grid;gap:19px}.own-form .form-control{height:49px}.own-primary{min-height:46px;font-size:13px}.own-demo-hint{background:#f3f7fa;border:1px solid #e6eef4;border-radius:12px;padding:15px 17px;margin-top:25px;font-size:12px;color:#546d7f}.own-demo-hint p{margin:7px 0}.own-demo-hint code{color:#b83444}.own-footnote{display:flex;align-items:center;gap:7px;color:#92a1ae;margin-top:25px;font-size:11px}.own-live-label{color:#547d72;display:flex;gap:6px;align-items:center;white-space:nowrap;font-size:10px;font-weight:800}.own-filters{display:flex;gap:8px;flex-wrap:wrap}.own-filters .form-control{min-width:145px;width:auto}.own-toolbar{align-items:center}.own-empty{padding:65px 20px;text-align:center;display:grid;justify-items:center;gap:9px;color:#91a3b1}.own-empty h3{margin:5px 0 0;color:#29465a}.own-empty p{margin:0}.own-client-list-item{display:flex;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid #edf1f4}.own-client-list-item:last-child{border:0}.own-client-list-item>div:nth-child(2){flex:1}.own-client-list-item strong,.own-client-list-item small{display:block}.own-client-list-item small{color:#91a2ae;font-size:10px;margin-top:4px}.own-client-monogram{display:grid;place-items:center;background:#edf3f7;color:#355e7d;border:1px solid #e1ecf2;flex:0 0 38px;height:38px;width:38px;border-radius:12px;font-size:12px;font-weight:850}.own-client-monogram.own-big{height:54px;width:54px;font-size:17px}.own-section-intro{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.own-section-intro h2{margin:0 0 7px;font-size:20px}.own-section-intro p{margin:0;color:#8a9ead}.own-client-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:18px}.own-client-card{border:1px solid var(--line);border-radius:15px;background:#fff;padding:21px;box-shadow:0 3px 17px #122e4406}.own-client-card-head{display:flex;align-items:center;justify-content:space-between}.own-client-card h3{margin:17px 0 6px;font-size:18px}.own-client-card p{color:#8ca0ae;font-size:12px;margin:0 0 15px}.own-client-card code{font-size:11px;background:#f2f6f9;border:1px solid #e9f0f4;border-radius:6px;display:inline-block;padding:8px;color:#476780}.own-client-card small,.own-client-meta{font-size:11px;color:#8a9bad}.own-centered-form{max-width:850px;margin:auto}.own-centered-form>.own-form-panel-header{background:#fff;border:1px solid #e6edf2;border-bottom:0;border-radius:15px 15px 0 0}.own-centered-form>.own-ticket-form{background:#fff;border:1px solid #e6edf2;border-top:0;border-radius:0 0 15px 15px;padding:26px}.own-ticket-form .form-grid{gap:19px}.own-ticket-form .form-group{gap:9px}.own-ticket-form .form-control{min-height:47px}.own-ticket-form textarea.form-control{min-height:120px;line-height:1.55}.own-ticket-form .form-group label{font-size:12px;color:#4b6374}.own-upload{position:relative;display:flex!important;align-items:center;flex-direction:column;justify-content:center;gap:9px;min-height:128px;padding:17px 25px;background:#f9fbfd;border:1.5px dashed #c7d6e2;border-radius:12px;color:#667e90!important;cursor:pointer}.own-upload strong{font-size:12px;color:#325b77}.own-upload span{font-size:11px;color:#8ba0af;text-align:center}.own-upload:hover{background:#edf5fb;border-color:#7199b5}.own-file-display{font-size:11px;color:#718a9b;padding:5px 0}.own-form-submit{display:flex;justify-content:space-between;align-items:center;gap:22px;flex-wrap:wrap;margin-top:28px;border-top:1px solid #edf1f5;padding-top:21px}.own-form-submit>span{font-size:11px;color:#8b9ca9;display:flex;gap:8px;align-items:center}.own-form-panel-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:25px 26px;border-bottom:1px solid #edf1f5}.own-form-panel-header h2{font-size:21px;margin:4px 0 6px;letter-spacing:-.4px}.own-form-panel-header p{color:#8c9ca9;font-size:12px;line-height:1.5;margin:0}.own-ticket-badge{display:grid;place-items:center;min-width:46px;height:46px;background:#fff1f2;color:#c92836;border-radius:12px}.client-topbar{height:84px;background:#fff;border-bottom:1px solid #e9edf2;display:flex;align-items:center;justify-content:space-between;padding:0 max(25px,calc((100vw - 1180px)/2));gap:18px}.client-brand{display:flex;align-items:center;gap:11px}.client-brand .brand-mark{height:45px;width:44px;padding:4px}.client-brand span{display:flex;flex-direction:column;gap:3px}.client-brand strong{color:#17364c;font-size:17px;letter-spacing:-.6px}.client-brand em{color:#ce2935;font-style:normal}.client-brand small{font-size:10px;letter-spacing:1.15px;text-transform:uppercase;color:#97a8b5}.client-account{display:flex;align-items:center;gap:14px}.client-tenant{font-size:12px;font-weight:750;color:#486579;background:#f0f5f8;padding:9px 13px;border-radius:8px}.client-page{max-width:1180px;margin:auto;padding:45px 25px 95px}.client-intro{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:31px}.client-intro h1{font-size:30px;line-height:1.2;letter-spacing:-.8px;color:#1a3346;margin:8px 0 10px}.client-intro p{max-width:620px;line-height:1.65;color:#8294a3;font-size:13px;margin:0}.client-chip{display:flex;gap:10px;align-items:center;background:#eaf6ee;color:#317754;border-radius:8px;padding:11px 14px;white-space:nowrap;font-size:11px;font-weight:800}.client-layout{display:grid;grid-template-columns:minmax(0,1.85fr) minmax(235px,.85fr);gap:22px;align-items:start}.client-form-panel{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 8px 35px #10283e08;overflow:hidden}.client-form-panel .own-ticket-form{padding:26px}.client-aside{background:#10283e;border-radius:16px;color:#d8e9f2;padding:28px 27px;position:relative;overflow:hidden}.client-aside:before{content:"";position:absolute;height:210px;width:210px;border:1px solid #ffffff14;border-radius:50%;right:-140px;top:-80px}.client-aside-icon{background:#28465a;color:#ff8b94;width:48px;height:48px;border-radius:12px;display:grid;place-items:center}.client-aside h3{font-size:20px;letter-spacing:-.5px;line-height:1.35;margin:25px 0 10px}.client-aside>p{font-size:12px;line-height:1.8;color:#adc3d0}.client-aside h4{font-size:12px;color:#fff;margin:19px 0}.client-help-line{height:1px;background:#ffffff1d;margin:22px 0}.client-tip{display:flex;gap:10px;align-items:flex-start;font-size:11px;color:#cad9e2;line-height:1.7;margin:14px 0}.client-tip svg{color:#6fbea0}.client-aside .small-client-note{font-size:11px;color:#9db8c9}.client-footer{border-top:1px solid #e7edf1;text-align:center;color:#91a1ad;font-size:11px;padding:24px}.client-success{padding:65px 28px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:12px}.client-success-icon{background:#e6f7ee;color:#319d6c;border-radius:50%;height:76px;width:76px;display:grid;place-items:center}.client-success h2{font-size:23px;color:#183548;margin:8px 0 0}.client-success p{max-width:410px;color:#8496a4;font-size:12px;line-height:1.8;margin:0}.ticket-confirmation{font-size:23px;font-weight:850;background:#edf3f7;padding:17px 22px;border-radius:12px;color:#315b76;letter-spacing:1px;margin:11px 0}.client-restricted{margin-bottom:12px!important}.own-attachment-grid{display:grid;gap:10px}.own-attachment-grid a{background:#f4f8fb;border:1px solid #e0e9ef;padding:12px;border-radius:8px;color:#2b5976;display:flex;gap:9px;align-items:center}.own-error-screen{min-height:80vh;display:flex;flex-direction:column;gap:16px;align-items:center;justify-content:center;color:#58768c;padding:30px;text-align:center}.own-error-screen h2{font-size:24px;color:#203f52;margin:0}.own-error-screen p{max-width:440px}.own-admin-actions{display:grid;grid-template-columns:2fr 1fr;gap:20px}.own-admin-actions .panel{min-width:0}
@media(max-width:980px){.client-layout{grid-template-columns:1fr}.client-aside{display:none}.client-intro{display:block}.client-chip{display:inline-flex;margin-top:15px}.own-admin-actions{grid-template-columns:1fr}}
@media(max-width:700px){.login-page{display:block}.login-left{min-height:220px;padding:25px 25px 30px}.login-left>div:nth-child(2){display:none}.login-left>div:last-child{display:none}.login-right{min-height:calc(100vh - 220px)}.own-login-right{padding-bottom:50px}.own-login-wrap{margin:46px auto}.client-topbar{padding:0 15px;height:72px}.client-brand strong{font-size:13px}.client-brand small{font-size:8px}.client-brand .brand-mark{width:36px;height:36px}.client-account{gap:6px}.client-tenant{display:none}.client-account .avatar{display:none}.client-page{padding:26px 14px 55px}.client-intro h1{font-size:25px}.client-form-panel .own-ticket-form{padding:20px}.own-form-panel-header{padding:22px 20px}.own-ticket-form .form-grid{grid-template-columns:1fr}.own-form-submit{display:grid}.own-form-submit button{width:100%}.topbar{height:68px;padding:0 14px}.content{padding:21px 14px 70px}.own-live-label{display:none}.own-filters{display:flex;width:100%}.own-filters .form-control{flex:1;min-width:105px}.own-toolbar{display:block}.own-filters{margin-top:15px}.page-title{font-size:24px}.own-section-intro{align-items:flex-start;flex-direction:column}.own-client-grid{grid-template-columns:1fr}.own-centered-form>.own-ticket-form{padding:18px}.own-login-wrap h2{font-size:25px!important}}

/* Client history tabs – v2, preserving original Ornate styling */
.client-tabs{display:flex;gap:10px;margin:0 0 20px;flex-wrap:wrap}
.client-tab{border:1px solid #e2eaf0;background:white;color:#607487;padding:12px 18px;border-radius:11px;font-weight:700;display:inline-flex;gap:9px;align-items:center;cursor:pointer;font:inherit;font-weight:750}
.client-tab.active{background:#10283e;color:white;border-color:#10283e;box-shadow:0 4px 14px #10283e20}
.history-count{border-radius:50px;padding:2px 9px;font-size:11px;background:#edf1f5;color:#486175}
.client-tab.active .history-count{background:#2f536d;color:white}
.client-history .own-form-panel-header{margin-bottom:14px}
.client-history-summary{padding:12px 15px;background:#f5f8fb;border-radius:10px;color:#617787;display:flex;gap:7px;align-items:center;margin-bottom:15px}
.client-history-table{min-width:520px}
.client-history-table .ticket-title{margin:5px 0}
.client-pages{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:18px 0;color:#62798b}
.client-pages>div{display:flex;gap:8px}
.client-pages button:disabled{opacity:.36;cursor:not-allowed}
@media(max-width:640px){.client-tab{flex:1;justify-content:center;padding:10px 8px}.client-history-table{font-size:12px}}

/* v3: client access, role master, secure attachment controls and technical approval */
.own-header-actions,.own-card-actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.own-card-actions{justify-content:space-between;margin-top:18px}
.btn-danger-ghost{border:1px solid #f5d6d8;color:#b12838;background:#fff8f8;margin-top:10px}
.btn-danger-ghost:hover{background:#ffecef}
.blocked-list{display:grid;gap:12px;margin-top:18px;max-height:420px;overflow:auto}
.blocked-row{border:1px solid #e8edf0;border-radius:12px;padding:14px;display:flex;align-items:center;justify-content:space-between;gap:10px}
.blocked-row div{display:grid;gap:4px;min-width:0}
.blocked-row small{color:#6e8192;overflow-wrap:anywhere}
.role-chip-grid{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
.attachment-download{width:100%;display:flex;align-items:center;gap:10px;border:1px solid #dce7ed;border-radius:10px;padding:12px 14px;text-align:left;background:white;color:#31536a;cursor:pointer;font:inherit;line-height:1.35}
.attachment-download:hover{background:#f4f8fb;border-color:#adc6d6}
.attachment-download span{overflow-wrap:anywhere}
.attachment-download small{font-size:11px;color:#748a99}
.spare-context{border:1px solid #dce6ed;border-radius:9px;background:#f7fafd;padding:11px 12px;line-height:1.55;color:#435e71;overflow-wrap:anywhere;margin:9px 0}
.s-pendingtechnicalapproval{background:#fff7e2;color:#8e621b}
.s-approvedforrma{background:#e4f3ff;color:#1d5c9a}
.s-rejectedbytechnicallead,.s-rejectedbyrma{background:#fff0ef;color:#af2d2d}
.s-fulfilled{background:#e6f7ed;color:#176b3c}
@media(max-width:640px){.own-header-actions{width:100%}.blocked-row{align-items:flex-start;flex-direction:column}.role-chip-grid{gap:5px}}

[hidden]{display:none!important;}